QUALITY

• Our performance is assessed exclusively by our customers.

• Customer satisfaction and the trust that our customers place in our products and services are the focus of our attention.

• We identify our customers' needs and, working with them on common developments and services, we provide them with solutions that improve their competitive position.

• Quality rests with every single member of our company.

• The quality of our products and services depends also on the quality of our staff members, all of whom are provided with information and continual further training.

• We continuously strive to improve our processes in all areas in order to guarantee consistently high standards of quality.

• We apply approved procedures in all sectors of our operations.

• We use our resources wisely and in the most economically efficient way.

• We compete with the best in the world and must constantly strive to be counted among them.